Terms of Service

Last updated: May 4, 2026

These Terms of Service (“Terms”) govern your access to and use of the Form to Slack website at googleformtoslack.libraryofapps.com and the Form to Slack Google Forms add-on (together, the “Service”), operated by the team at libraryofapps.com (“we”, “us”). By installing the add-on, creating an account, or otherwise using the Service, you agree to these Terms.

1. The Service

The Service forwards Google Form submissions to Slack. It can operate in two modes:

  • Relay Mode — submissions are sent to our backend, which then delivers a formatted message to your Slack workspace. Plan limits, dashboard features, routing, digests, and (optional) submission storage apply.
  • Direct Mode — submissions are sent from Google directly to a Slack Incoming Webhook URL you supply. Submission contents do not pass through our servers, but the add-on still identifies itself to us using your Google account email so we can support and contact you.

2. Eligibility & accounts

You must be at least 13 years old (16 in the EEA) and have the authority to bind any organisation on whose behalf you use the Service. You are responsible for keeping your account credentials confidential and for all activity under your account. Notify us at support@libraryofapps.com if you suspect unauthorized use.

3. Acceptable use

You agree not to:

  • Use the Service to send unlawful, harassing, deceptive, or infringing content;
  • Send spam or unsolicited messages to Slack workspaces you don’t control or have permission to message;
  • Attempt to bypass plan limits, abuse trial offers, reverse-engineer the Service, or access the Service in a way intended to overload it;
  • Use the Service to process special-category personal data (health, biometric, etc.) without entering into a separate data-processing agreement with us;
  • Resell or repackage the Service without our written permission.

4. Plans, billing, and limits

Free and paid plans are described on the pricing page. Paid plans are billed in advance through our payment provider (Creem) on the cycle you choose (monthly or yearly). Limits — including the number of Slack notifications, connected forms, and feature entitlements — apply per plan. Exceeding a limit may cause deliveries to fail until you upgrade or your usage resets.

You can cancel a paid plan at any time from the dashboard. The plan remains active until the end of the current billing period, after which your account reverts to the free tier. Except where required by law, fees are non-refundable.

We may change plan pricing or limits with at least 14 days’ notice. Continued use after a price change constitutes acceptance.

5. Your content

You retain all rights to the form submissions and other content you process through the Service (“Your Content”). You grant us a limited, worldwide, royalty-free license to host, transmit, and display Your Content solely to operate the Service on your behalf. We do not use Your Content to train AI models.

You are responsible for ensuring you have the legal right to process the content you send through the Service, including obtaining any consents required from form respondents.

6. Third-party services

The Service depends on Google (Forms, Apps Script, OAuth) and Slack. Outages, deprecations, or policy changes by those providers may affect the Service’s availability or features. We are not responsible for third-party services and their use is governed by their respective terms.

7. Privacy

Our handling of personal data is described in the Privacy Policy, which is incorporated into these Terms by reference.

8. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if your account poses a security or legal risk, or if you fail to pay fees when due. Upon termination, your right to use the Service ceases and we may delete your data after a reasonable retention period (see the Privacy Policy).

9. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that messages will always be delivered.

10. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service will not exceed the greater of (a) the amount you paid us in the 12 months preceding the event giving rise to the claim, or (b) US$50. We will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill.

11. Indemnification

You will indemnify and hold us harmless from any third-party claims arising out of (a) your use of the Service in violation of these Terms or applicable law, or (b) Your Content.

12. Changes

We may update these Terms from time to time. Material changes will be announced on the dashboard or by email. Continued use of the Service after the effective date of an update constitutes acceptance of the revised Terms.

13. Governing law

These Terms are governed by applicable law. Where mandatory consumer protection laws of your jurisdiction grant you broader rights, those rights are not affected by these Terms. Disputes that cannot be resolved informally should be directed to support@libraryofapps.com in the first instance.

14. Contact

Questions about these Terms: support@libraryofapps.com.